In this episode of IDD Health Matters, Dr. Craig Escude welcomes
Andrew Kelly to discuss health services for individuals with
intellectual and developmental disabilities (IDD). With a
background in healthcare insurance and pharmacy management, Kelly
shares his unintentional but impactful journey into the IDD field.
Initially joining a pharmacy owned by a large agency, he moved
through various roles that emphasized the importance of accessible
and effective medication management for IDD individuals. His career
progression led him to a technology-based company, where he
currently focuses on improving documentation and operational
efficiencies through electronic health records and other tech
solutions.
Kelly underscores the critical role of Direct Support
Professionals (DSPs) in managing complex medication regimens and
the enhancements brought by integrating technology to support these
efforts. He discusses his current work with iCare Manager, an
enterprise solution providing comprehensive electronic
documentation to improve health outcomes and operational management
within IDD services. Highlighting the importance of accurate and
thorough documentation, Kelly illustrates how such practices are
essential not just for compliance but for enhancing the quality of
care and supporting better health outcomes for individuals with
IDD. The episode touches on the satisfaction derived from making a
meaningful difference in the lives of others, a recurring theme in
careers within the IDD care sector.
